Windows 10 in-place upgrade, user cannot log in (logs off immediately)

Are you having issues logging into Windows 10 after completing an in-place upgrade from Windows 7 or 8.1?  If so, keep reading.  You may have already discovered that you are able to log in with an admin user successfully and the problem appears to only effect non-admin users.

Open the registry (Regedit.exe) and check the following 2 values.  If either of these values are not set correctly, make the change and reboot the computer.

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon
Shell = explorer.exe
Userinit = C:\WINDOWS\system32\userinit.exe,

My current Windows 7 workstations have the Microsoft App-V client installed, which adds Sftdcc.exe to the Userinit registry value.  This is not cleared out during the Win10 in-place upgrade, so you are referencing a path that does not exist in Windows 10.  This will cause the issue where a user tries to log in and will be immediately signed out.

This is an easy fix.  You an either uninstall the App-V client during your in-place upgrade, or simply set the correct Userinit value during your upgrade by running the following command.

REG ADD “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon” /v Userinit /t REG_SZ /d C:\WINDOWS\system32\userinit.exe, /f

  • September 11, 2018 - 8:09 am

    Todd B - Thanks for this post! This was my exact issue.ReplyCancel

    • September 11, 2018 - 9:07 am

      Todd - Great! It’s good to hear it helped you out!ReplyCancel

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